We value your trust and respect your privacy.
This Privacy Notice will inform you as to how “MEANINGFUL SYNERGIES LTD” (hereinafter referred to as the “Company”, “we”, “us” and “our”) that operates pointsofyou.cy, points-of-you.com.cy, pointsofyoucyprus.com, collects and processes information about you and in particular your personal data and is respecting your privacy.
We hereby assure you through this Privacy and Personal Data Protection Policy (“Policy”) that we fully respect and comply with the EU Regulation 679/2016 (“Regulation”) and the relevant Law 125 / I / 2018 of the Republic of Cyprus.
Personal Data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, indicatively by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.
Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data. The Controller
We are the Controller in those cases where we determine the purposes and means of the processing of personal data. In those cases, the Controller is the legal person MEANINGFUL SYNERGIES LTD, address Ayiou Evlaliou str. 32, 2042, Strovolos, Nicosia, Cyprus, tel: +357 7000 20 71, email: email@example.com
We are committed to and adhering to the following principles of processing personal data in accordance with Article 5 of the Regulation. The personal data are:
processed lawfully, fairly and in a transparent manner in relation to the data subject (principle of ‘lawfulness, fairness and transparency’);
collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (principle of ‘purpose limitation’);
adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (principle of ‘data minimisation’);
accurate and, where necessary, kept up to date; we take every reasonable step to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (principle of ‘accuracy’);
kept in a form which permits identification of data subjects for no longer than it is necessary or as required by relevant Laws (principle of ‘storage limitation’);
processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical and organisational measures (principle of ‘integrity and confidentiality’).
Finally, we are able to demonstrate compliance with the aforementioned principles (principle of ‘accountability’).
Collection of Personal Data
We as the Controller collect your Personal Data in the following cases:
When you contact us directly or indirectly (e.g., through our webpage and/or email, or through our collaborators, or through our Social Media accounts, etc.), in order to be informed regarding our services or ask relevant information, or to request an offer regarding our services;
If you receive our services signing a contract or agreement with us as well as during the pre-contracting period, if you cooperate with us, or when you are involved in events related to the offer of our services;
If you fill in any of our documents or you lodge a grievance with us;
When your personal data is disclosed to us by third parties – partners under contracts or agreements;
When you are connected to our Wi-Fi or webpage;
When you are an employment candidate;
When you are one of our employees.
In addition, it is noted that we process personal data, which third parties, usually legal persons, disclose to us if we have the role of Processors on their behalf. In such case these Legal Persons hold the responsibility to properly inform you.
Minors’ Personal Data
We do not collect and process minors’ personal data without verifiable parental consent in cases when we are able to control it. For example, it is not possible to control information that is communicated to us online or without physical presence. In any event, if we find that we have collected any personal information from a minor without verifiable parental consent (in accordance with Article 8 of the Regulation), we will immediately delete the information from our records. If you believe we may have collected information from a minor, please contact our company.
Categories of Data Subjects
The categories of data subjects when we process your personal data as the Controller include:
Natural persons or legal persons’ executives interested in our products and/or services;
Persons receiving our products and/or services or are related to the delivery of our products and/or services or natural persons and employees of our suppliers and other legal persons cooperating with us;
Candidates for employment;
Visitors of our infrastructure, our webpage and related landing pages and our social media accounts;
Regarding the Categories of data subjects and the personal data we process when we have the role of the Processor, the Controller holds the responsibility to appropriately inform you.
Kind of Personal Data we may collect about you as the Controller
Data from the following categories of personal information about you (and when it is necessary by the institutional framework of your dependents) may be collected and processed per case in order to serve the purpose of the data collection and in accordance with the relevant legal basis as described in this Policy:
Contact details with you or of a natural person you may indicate instead of you (name, surname, address, telephone or fax number, email);
Occupational information (occupation, company, position);
Identification information such as identification card or passport or ARC number, date and place of birth, date of issue of the passport and it’s expired date, where strictly necessary.
Payment and transaction details (tax number, desired payment method, card, terms of payment etc.);
Incident investigation data, such as incident details, data of persons involved and related information;
Your photograph if under your specific consent it is uploaded on our website or social media accounts;
Client history (satisfaction, transaction details, claims, problems, terms) and information related to assessing persons and situations;
We will retain your shopping history and use details of the products you have previously purchased to make suggestions to you for other products which we believe you will also be interested in;
We will retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive;
Apps / websites / social media related data (cookies, IP address, full name or nickname, information you publicly disclose and comments on social media, or email attachments);
IP & MAC address, when you are connected to our Wi-Fi;
Employment data and/or data referred within your Curriculum Vitae and data related to studies, competencies or previous working experience if you disclose this information to us as candidates.
Once our relationship with you as a user of our services has terminated, we will retain personal information only to comply with legal requirements, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take any action permitted by law.
We do not pass participants/clients/customers’ information to any third parties except those who have contractually agreed to abide by our service Terms and Conditions. Your data will not be used or sold outside of the agreed Terms and Conditions.
Purposes of Processing & the Legal Basis of Data Processing
The processing of personal data from us as the Controller is based on one of the legal basis as referred to in Article 6 of the Regulation (or Article 9 in case of special categories of personal data).
The legal basis on which the collection and processing of personal data is based (in most of the cases) are, the consent, the compliance in performing our contractual obligations, the compliance with our legal and statutory obligations, and the safeguarding of our legitimate interests. For special categories of personal data, the explicit consent, the performance of obligations and the exercise of specific rights of the controller or data subject in the field of labour law and social security / social protection law and for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment.
The legal basis, on which the processing of your personal data is based, is as follows for each processing purpose:
Consent: when you communicate with us in any way directly or indirectly as interested in our services, when you are interested in working to or cooperate with us, when you fill in our documents, when informing you about our services in the context of our promotions, when you make a complaint, when you visit our webpage or social media accounts, when you are connected to our wireless network, when you give us your business card.
Commitment to perform our contractual obligations: when you have agreed to receive our products and/or services, when you are our employee or collaborator, during the payment of our liabilities or when we are contacting you in the framework of a contract.
Compliance with our legal obligations: to comply with our legal obligations to all sorts of authorities such as labour law, regulatory authorities, tax, accounting, auditing, judicial authorities and agencies or in connection with our contractual obligations or during payment of our liabilities.
Safeguarding our legitimate interests when investigating and managing any potential incident, to receive our payment, or for the assessment of persons and situations.
Our employees are informed about the processing purposes and the legal bases under specific documents internally.
Retention of Data Period
We store personal data for as long as it is required by the respective processing purpose and any other permitted linked purpose.
Data collected on the basis of contractual and legal obligations shall be retained after the expiry of the contractual and legal obligations as provided by the relevant institutional framework.
Personal Data included in offers that does not lead to a cooperation agreement is kept for 12 months.
Cookies are stored depending on their categories as you may be informed in our
Data collected from our Wi-Fi e.g., IP and MAC address are retained 3 months.
Personal data you disclose to us as candidates are stored for 12 months.
Data that may be needed for our legitimate interests as a Controller shall be kept until the reason for storing such data ceases.
Specifically, for the data we process based on your consent, these are kept from obtaining the consent until it is revoked or there is no longer need to store it.
Information that is no longer necessary is safely destroyed or anonymised. We limit access to your personal data to those employees who need to use it for the specific purpose.
Your rights as a Data Subject and how you can exercise them
You have the right to be informed, the right of consent if it is the legal basis for the processing, the right of access to your personal data, the rights of rectification and erasure (in cases it is permitted), the right to restriction of processing, the right to data portability, the right to object. If processing is based on your consent, you may withdraw it at any time.
The right to be informed is exercised through this privacy and personal data protection notification. In some cases, it is also mentioned on documents and forms we are using. You may ask a hard copy of our policy by communicating with us.
The right of consent is provided by design as we have reviewed all processing activities and ask your consent when the case.
We inform you that we as the Controller are not using software of decision making solely based on automated processing including profiling. More specifically, you have the following additional rights, provided that you will exercise them in writing and after the verification that you are the data subject.
Right of access: you have the right to obtain from us confirmation as to whether or not your personal data are being processed as well as other relevant information, and, where that is the case, access to your personal data.
Right of rectification: you have the right of rectification of your inaccurate personal data as well as to have incomplete personal data completed by providing a supplementary statement.
Note: Since it is not possible for us to be aware of any changes to your personal data if you do not inform us, please help us keep your information accurate by informing us of any changes to your personal information we do process.
Right to erasure (‘right to be forgotten’); we have to answer such right when:
your personal data are no longer necessary in relation to the purposes for which we collected it;
withdraw your consent on which the processing is based and where there is no other legal basis for the processing;
your personal data have been unlawfully processed;
personal data have to be erased for compliance with a legal obligation we are subject to;
personal data have been collected in relation to the offer of information society services.
We reserve the right to refuse this right if the processing is necessary for compliance with any legal obligation, we are subject to, or for reasons of public interest, or for the foundation and exercise or support of our legal claims (according Article 17 § 3).
Right to restriction of processing; you have the right to restriction of processing when:
you contest the accuracy of your personal data for a period enabling us to verify the accuracy of the personal data;
the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
we no longer need your personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims;
you objected to processing pending the verification whether our legitimate grounds override those of yours.
Right to data portability: You have the right to receive your data in a structured, commonly used and machine-readable format and under an explicit request such data to be transferred to both you and another natural or legal person who will process it.
Right to object: you have the right to object to the processing of your data at any time when the reason for the processing relates to direct marketing.
All the above describe your rights where we are the Controller. In cases we are the Processor then your rights related requests should be addressed to the Controller.
In the event that you make such request in a written or electronic form regarding any of the above rights, we will assess your request and respond within one month of its receipt, either for its satisfaction or to provide you with objective reasons preventing it from being satisfied, or, given the complexity of the request and the number of requests at the given time, request an extension of response for a further two months period (according Article 12.3 of the Regulation).
The exercise of your rights is free of charge. Where requests from you are manifestly unfounded or excessive, in particular because of their repetitive character, we may refuse to answer or charge you an administrative fee.
If you are dissatisfied with the use of your data by us, or our response after exercising your rights, you have the right to lodge a complaint with a supervisory authority.
Personal Data Breach
In the event of a breach of the security of the personal data processed, we will take the following measures (in accordance with Article 33 and 34 of the Regulation in case we are the Controller) and we will:
Assess it in order to implement the appropriate procedures needed to limit the breach;
Examine the extent of the breach and the sensitivity of the data included;
Evaluate the risk and its impact on your rights and freedoms;
Endeavour to reduce as much as possible the damage that is or may be caused;
Notify within a time limit of 72 hours of becoming aware of the breach, the National Personal Data Protection Authority, if required;
Assess the impact on your privacy and take appropriate measures to prevent the repeating of the incident.
In the event we are the Processor, we will inform the Controller as soon as possible.
Links to other Websites
Contact details with the National Data Protection Authority
Cyprus Personal Data Protection Authority, 1 Iasonos Street, 1082 Nicosia, telephone +357.22818456, e-mail: firstname.lastname@example.org.
What are cookies?
A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
To give you the best experience possible, we use the following types of cookies:
Essential/Strictly Necessary - As a web application, we require certain necessary cookies to run our service.
Preference - We use preference cookies to help us remember the way you like to use our service.
Some cookies are used to personalize content and present you with a tailored experience. For example, location could be used to give you services and offers in your area.
Analytics - We collect analytics about the types of people who visit our site to improve our service and product.
Marketing cookies are used to collect information about the impact of our marketing campaigns performed in other websites on users and non-users.
We use these cookies and other similar technologies more specifically for a number of purposes, including:
Keeping you signed in
Keeping your preferences
To provide you with the service you chose to receive from us
Understanding how you use our website
To monitor and analyse the performance, and effectiveness in order to improve the website
To understand and improve the impact of our marketing campaigns
For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks
This site also uses Google Analytics for cross-device analysis of visitor traffic conducted through a user ID. You can disable the cross-device analysis of your usage under “My Data”, “Personal Information” in your customer account.
Please note that deleting our cookies, disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.
How to control Cookies
You have the right to choose whether or not to accept cookies through the popup in this site.
You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies; however such blocking may compromise your access to certain parts of our website.
Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful; otherwise you should use the “Help” option in your browser for more details.
Example - Cookie settings in Chrome https://support.google.com/chrome/answer/95647?hl=en
To find out more about cookies, including how to see what cookies have been set and understand how to manage, delete and block them, visit www.aboutcookies.org
We may change this policy to reflect changes in legal framework and in our practices and services. We suggest you to visit from time to time this policy for updates.